Role: IT Support Engineer
Location: Liverpool
Salary: £26,000
Maxwell Bond are looking for an IT Support Engineer to join a reputable Financial business in the heart of Liverpool.
Reporting to the IT Manager, the IT Support Engineer will offer support and technical assistance to customers, helping them to complete 1st/2nd line support tasks or troubleshoot problems across various technologies.
What they can offer you?
**Chance to join a HUGE Infrastructure team that have various progression routes available (Cloud/DevOps/Data/Cyber)
**24 days holiday + Bank
**Free healthcare
**High street discount vouchers
**Regular socials within team
Job Responsibilities:
**First point of contact for all IT queries
**Maintaining SLA’s and KPI’s to ensure efficient service
**Provide deskside and remote IT Support to the business user base
**Ensuring timely resolution of tickets
Technical Requirements:
**1+ years minimum experience in an IT Support role
**Windows OS, Windows Server
**Office 365, Exchange SharePoint
**Active Directory
**Telephony - VOIP
**Network Troubleshooting
APPLY NOW or If you require further information on this role, please contact aniela . puc @ maxwellbond . co . uk