Application Support Specialist
Remote / CET Time Zone
Fluency in German / French and English
€64,000 per year
This is an opportunity for an Application Support Specialist to join an international business, as it continues its expansion into Europe.
You will play a key role in supporting the technology and systems that power the business in a role that combines Level Two Support, Technical Business Analysis, and QA, with a primary focus on bug triage, understanding issues, and coordinating with Level Three Support for fixes.
This is a fast-paced environment with a startup mentality, and you’ll need to be comfortable with autonomy and have the ability to work independently.
To be successful in this role you will need the following experience:
- Application Support (Level 2/3), Business Analysis, Quality Assurance
- Microsoft Dynamics 365 or Salesforce and e-commerce platforms
- Hands-on experience supporting SaaS business tools (marketing, translation, compliance) such as Iterable, Smartling and Iubenda.
- QA knowledge (functional, regression, integration testing).
- Experience working in Agile/Scrum environments with tools such as Jira or Azure DevOps.
- Fluency in German, French, and English (written and spoken)
- Insurance, Fintech or similar Regulated Industries
- Knowledge of SQL, APIs, System Integrations
- Multi country system rollouts
This is a fully remote role working within in the CET time zone and location preference is Czech Republic, Slovakia, Poland, Germany, Switzerland, Belgium or UK.
It’s an exciting time to join the business and a great opportunity to progress your career as the expansion continues.