IT Service Manager

Salary: £50K – £75K (Depending on experience)
Location: Manchester - Hybrid working

Maxwell Bond have partnered with a UK based organisation in the education and training sector, who are looking for an IT Service Manager to join their team on a permanent basis. You'll be responsible for overseeing IT services and managing software suppliers.

What You’ll Do as IT Service Manager:
  • Manage relationships with multiple software suppliers, acting as the first point of escalation for all IT issues.
  • Oversee service delivery including help desk setups, new starter onboarding, and application support.
  • Provide guidance on security, compliance, and governance whilst supporting partners with technology integrations.

What We’re Looking For:
  • Proven experience working in a MSP environment or managing multiple IT suppliers.
  • Strong understanding of cloud platforms, particularly Azure, and managing complex applications.
  • Knowledge of IT service management, security, compliance frameworks, and the ability to drive process improvements.

What's in it for You:
  • Salary up to £75,000
  • 25 days holidays + bank holidays + additional day off for birthday
  • CashPlan, pension + referral scheme
  • Training, qualifications + apprenticeships.

If you're an experienced IT Service Manager, looking to join a collaborative business who invest back into their employees with training and career growth, apply now!!