Location: Manchester - Hybrid
Salary: Up to £50,000
Maxwell Bond have partnered with a growing FinTech company in Manchester, who are a leading provider of financial management solutions, looking to strengthen their team with an Application Support Engineer.
They've created an innovative platform and provide critical solutions to a range of clients in North America, continuously growing their client base. As a result, they're looking for a proactive and technically capable support professional to ensure critical transactions and operational processes run smoothly.
As Application Support Engineer, you'll investigate incidents, analyse data and work closely with development, testing and infrastructure teams to deliver exceptional service to customers. You'll provide support to customers across the US market so will be required to work a shift pattern of 12pm-8pm.
What you'll do as Application Support Engineer:
- Write and analyse SQL queries and reports to diagnose issues and support business requirements.
- Support web-based applications and APIs, escalating complex issues where necessary.
- Contribute to internal projects, process improvements and documentation.
What They Offer:
- Salary up to £50K
- Clear career progression opportunities.
- Generous stakeholder pension scheme & private healthcare
- Annual bonus - based on company & individual performance
- Investment in employee training & development programmes.
What They're Looking For:
- Proven experience in an Application Support/Technical Support role.
- Strong SQL Server experience, with the ability to write and modify queries confidently.
- Experience supporting websites, APIs, integrations or business-critical applications.
- Exposure to .Net and working with RESTful APIs would be advantageous.
If you enjoy solving complex challenges and making a genuine impact within a business where your expertise is valued, this is a fantastic opportunity to take ownership of a critical support function and help shape its future growth.