Cyber Security Operations Manager

Location: Greater Cheshire Area (Hybrid)
Salary: £80,000 – £85,000

A large B2C retail organisation is seeking an experienced and dynamic Cyber Security Operations Manager to join its growing cyber security function. Reporting to the Head of Cyber Security, this senior role will lead day-to-day operational security activities to protect systems, infrastructure, and customer data across a complex enterprise environment.

This position requires strong leadership capability, deep technical knowledge, and the ability to collaborate effectively across IT and business stakeholders. You will manage a team of security analysts, ensuring threats are identified, investigated, and mitigated efficiently.

The role operates on a hybrid basis within the Greater Cheshire area.

Key Responsibilities

  • Lead and manage cyber security operations across monitoring, detection, and response functions

  • Oversee and mature incident response and vulnerability management processes

  • Manage and optimise security monitoring platforms, including alert tuning and false-positive reduction

  • Develop and maintain operational security procedures, playbooks, and documentation

  • Define and report meaningful security metrics demonstrating risk reduction and operational performance

  • Drive automation initiatives (e.g., SOAR tooling, scripting) to improve operational efficiency

  • Leverage threat intelligence and conduct proactive threat hunting activities

  • Collaborate closely with infrastructure, cloud, and business teams to ensure strong security alignment

Essential Experience & Skills

  • Proven experience managing cyber security operations within a complex IT environment

  • Strong leadership and team management capability

  • Expertise in incident response and vulnerability management

  • Hands-on experience with Microsoft security technologies (Defender suite, Sentinel)

  • Experience tuning alerts and improving SOC efficiency

  • Ability to develop clear reporting and risk-based security metrics

  • Knowledge of automation in security operations

  • Strong stakeholder communication and engagement skills

Desirable

  • Familiarity with Azure and AWS cloud security operations

  • Understanding of regulatory and compliance requirements in operational security

  • Professional certifications such as CISSP, CISM, or equivalent